Privacy Policy

Last updated: November 2024

Core-maple is committed to protecting the privacy of individuals who visit our website and use our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our training programmes.

Information We Collect

We may collect information about you in various ways, including:

Personal Data: When you submit an enquiry form or enrol in a programme, we collect personally identifiable information such as your name, email address, and programme preferences.
Usage Data: We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, access times, and the pages you have viewed.
Cookies: We use cookies and similar tracking technologies to track activity on our website and hold certain information. See our Cookie Policy for more details.

How We Use Your Information

We use the information we collect for the following purposes:

To respond to your enquiries and provide information about our programmes
To process enrolments and manage student records
To improve our website and services
To send you communications about programmes, events, and updates (with your consent)
To comply with legal obligations

Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: Where you have given clear consent for us to process your personal data for a specific purpose
Contract: Where processing is necessary for the performance of a contract with you
Legitimate Interests: Where processing is necessary for our legitimate interests and does not unduly affect your rights
Legal Obligation: Where processing is necessary to comply with our legal obligations

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

To trusted third parties who assist us in operating our website and conducting our business, subject to confidentiality obligations
When we believe disclosure is appropriate to comply with the law or protect our rights
With your explicit consent

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. The retention period may vary depending on the context of our relationship with you.

Your Rights

Under applicable data protection laws, you may have the following rights:

The right to access your personal data
The right to rectification of inaccurate data
The right to erasure of your data
The right to restrict processing
The right to data portability
The right to object to processing
The right to withdraw consent

To exercise any of these rights, please contact us using the details provided below.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Core-maple
Level 4, 280 Spencer Street
Melbourne VIC 3000
Email: [email protected]